SHIPPING & RETURNS
SHIPPING POLICY
Each item is meticulously handcrafted, showcasing the artistry and dedication poured into its creation. Orders are shipped exclusively within the UK via Royal Mail’s First Class Tracked & Signed service, ensuring your piece arrives securely and in quality nutured condition.
Our commitment to quality craftsmanship means every order is carefully packaged to reflect the care taken in its creation. Please allow time for the unique handmade process before dispatch, as we strive to deliver a product that is both beautiful and enduring.
RETURN & EXCHANGE POLICY
We take great pride in the craftsmanship of each piece and hope you will love your purchase. However, should you wish to return or exchange an item, you have a 14-day window from the delivery date. To honour the dedication behind our handcrafted work, all returns must be in their original, unused condition and include the original packaging.
This policy is designed to ensure both the quality of our pieces and your satisfaction. If you have any questions or need assistance, we are here to help. Please note that we currently ship and accept returns exclusively within the UK.
Thank you for appreciating the beauty of handmade craftsmanship.